Getting started
A plain-language guide to Toden terms
Understand the difference between an applicant, a session, a verification, a workflow and a decision.
Toden team · 2 min read · English
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Short answer
A workflow defines the journey. A session lets an applicant start it. A verification records the submitted work and its outcome. Your business uses that evidence and its own policy to decide what happens to the customer’s account.
The words you will see
| Term | Meaning |
|---|---|
| Applicant | The person completing the requested verification steps. |
| Organisation | The business account that owns the configuration and records. |
| Environment | Sandbox for testing, or Production for live work. Keys and records stay scoped to their environment. |
| Workflow | The published combination of capture steps, checks, returned data and decision rules. |
| Session | A link or SDK journey prepared for an applicant before submission. |
| Verification | The record of submitted checks, their evidence and the outcome. |
| Attempt | One submission within a verification. A resubmission can add an attempt while keeping the verification ID. |
| Status | The current outcome or stage of the verification. |
| Check status | What the automated checks found; it can differ from a workflow or reviewer’s decision. |
| Webhook | A signed update sent to your configured backend endpoint. |
| Customer reference | Your own identifier used to connect a Toden record with a customer in your system. |
Three distinctions that prevent mistakes
Submitted is not approved. The applicant can finish the screens while checks or a review are still outstanding. Read the current result or a status update.
An identity check is not every risk check. Identity verification, screening, transaction monitoring and wallet analysis answer different questions. A passed identity check does not make an unrelated risk finding disappear.
A result is not an account decision. Your business determines whether to open, restrict or restore its customer’s account. A reviewer’s approval can coexist with an earlier failed check; use the recorded decision history to understand why.
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